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SalesOutlook
Professional Services:
From time to time it may be
beneficial to customize the SalesOutlook CRM system to better
fit your business needs and processes. The longer it takes an
organization to implement a solution, the longer it takes for
them to reap the economic benefits and business value. That's
why SalesOutlook Professional Services created the
Quick-Start Implementation Methodology for our clients.
Speed of implementation means quicker time to value, a critical
success factor to ROI. Additionally, today?s CRM Systems
need to carry a low cost of initial deployment and also provide
easy access to the right information for more ?informed?
decision making.
SalesOutlook Quick-Start
Professional Services enable our clients to accelerate
implementation and quickly optimize business performance in
order to accelerate the business value resulting from their CRM
Investments. Leveraging our Quick-Start Tools & Templates,
we are able to:
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Clearly set client expectations and efficiently meet client
needs
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Rapid implementation of a properly customized SalesOutlook
system
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Enable rapid engagement start-up with quick results
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Deliver business value, FAST!
Purpose:
The Purpose of a Statement of
Work is to set out the general scope and terms of the
professional services to be delivered by SalesOutlook
Professional Services including a comprehensive plan to better
align the client?s internal implementation of SalesOutlook with
their unique Sales & Marketing Processes. More
specifically, Client seeks to engage Consultant to:
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Model the Sales & Marketing Processes
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Analyze the business requirements & Develop a Functional
Requirements Document
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Configure the SalesOutlook system
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Deliver customized training to the users
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Provide ongoing user adoption support with coaching sessions
for the Sales Team.
The highly structured and
systematic Quick-Start Methodology outlined in
this proposal can help
Clients to manage information in a more efficient manner,
streamline and automate certain business processes and improve
the productivity of the organization. Additionally,
SalesOutlook Professional Services proposes to help Client with
the design, configuration and implementation of certain critical
business (workflow) processes.
QuickStart
Implementation -- Project Objectives & Scope:
The engagement will focus on
the basic configuration and user training services summarized as
follows:
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Document Sales Process and Document Application
Requirements
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Customize the SalesOutlook System to meet the client?s
unique business requirements.
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Develop and deliver a customized training program with the
users to ensure 100% User Adoption
Scope Summary and Project
Checklist
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Service Details (Assumes 5 total users)
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Quick-Start Light
|
Quick-Start |
|
Systems
Design Phase |
3 Hours Max |
4 Hours Max |
|
Project
Kickoff Meeting & Project Plan Review |
√ |
√ |
|
Sales
Process eWorkshop (Virtual Meeting) |
2 hours |
3 hours |
|
SalesOutlook Customization |
8 Hours Max |
16 Hours Max |
|
Custom
Fields/Screens |
100 |
200 |
|
Custom
Reports |
1 |
4 |
|
Custom
Views/Queries |
1 |
4 |
|
Custom
Folders |
1 |
4 |
|
Custom
Dashboard (1) |
- |
4
Components |
|
Process
Workflows (Client Side Only) |
- |
2 |
|
Data
Migration |
2 Hours Max |
4 Hours Max |
|
Up To
10,000 ?Contact Records? |
√ |
√ |
|
Client
To Provide Data in CSV Format |
√ |
√ |
|
User
Adoption/Training Program |
3 Hours |
3 Hours |
|
User
Pre-Reading |
√ |
√ |
|
System
Administration Basic Training |
1 hour |
2 hours |
|
Two User
eWorkshops: (Virtual Meeting) |
90-Minutes Each |
90-Minutes Each |
|
Coaching/Practice/Support (30-days) |
4 Hours |
8 Hours |
|
Team
weekly Virtual Meetings |
1
Session |
2
Sessions |
|
System
Administrator Support Sessions |
1 hour |
4 hours |
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